Our return policy is simple. We accept all returns that meet the following conditions with no restocking fee.
-Return requests must be made within 365 days of invoice date.
-Products must be in original, un-installed, un-opened manufacturers’ skin-pack packaging and in brand new condition just as you received it to be eligible for return.
-Discontinued and Closeout items are not eligible for returns.
-Helmets ordered with headsets installed may not be returned for refund or exchange.
-Eligible items must be submitted using our Online Return Request Form to receive a return authorization number by email.
If you are to re-order a product you are returning, re-order online as normal separate from the return. Shipping costs are the responsibility of the customer. We do not refund shipping costs.
Refunds are issued back to your credit card after inspecting your returned product, and determining their condition meets the above criteria.